Privacy Policy

Privacy Policy for Rome Public Adjusting

Last Updated: July 23, 2025

At Rome Public Adjusting, our mission is to provide expert, compassionate, and ethical advocacy for those who have suffered loss, guiding each client on their journey to a just and full recovery. This profound commitment to caring for people extends to how we handle your personal information. Your privacy, trust, and peace of mind are paramount to us, reflecting our core values of Unwavering Integrity and Principled Advocacy.

This Privacy Policy explains how Rome Public Adjusting collects, uses, discloses, and protects the information you provide when you interact with our website (https://www.romepa.com) and our services.

1. Information We Collect

We collect information necessary to provide you with effective public adjusting services and to improve your experience with us. This may include:

Personal Identifiable Information (PII):
- Contact Information: Name, address, email address, phone number.
- Identification Details: Driver's license number, social security number (only if absolutely necessary for claim processing or legal requirements).
- Financial Information: Insurance policy numbers, claim numbers, banking details (for settlement disbursements, with explicit consent).
- Property Information: Details about your damaged property, photos, videos, repair estimates, and other claim-related documentation.
- Communication Records: Records of your interactions with us, including emails, phone calls, and meeting notes.
Non-Personal Information:
- Website Usage Data: Information about how you navigate and interact with our website, such as IP address, browser type, pages visited, and time spent on pages. This helps us improve our online presence and resources.

2. How We Collect Your Information

We collect information through various methods, always with your awareness:

Directly from You: When you contact us via phone, email, contact forms on our website, or during consultations for a free claim review or service engagement.
From Third Parties (with your consent): Such as your insurance carrier, contractors, or other professionals involved in your claim, only as necessary to effectively advocate on your behalf.
Through Our Website: Using cookies and similar tracking technologies to collect website usage data. (See "Cookies and Tracking Technologies" below).

3. Why We Collect Your Information

We collect your information for the following purposes:

To provide public adjusting services and expertly manage your insurance claim.
To communicate with you regarding your claim status, updates, and other relevant information.
To evaluate and respond to your inquiries and requests for our services, including free claim consultations.
To comply with legal and regulatory obligations (e.g., licensing, anti-fraud measures).
To improve our website and services, ensuring we offer the most effective and compassionate assistance.
To process payments related to our services, where applicable.

4. How We Share Your Information

Rome Public Adjusting does not sell your personal information. We share your information only when necessary to fulfill our service commitments to you, comply with legal obligations, or with your explicit consent:

With Your Insurance Carrier(s): To file and negotiate your claim on your behalf.
With Third-Party Professionals: Such as independent adjusters, contractors, engineers, or legal counsel, strictly as required for the accurate assessment and resolution of your claim, and only with your knowledge or consent.
With Service Providers: Such as cloud hosting, email service providers, or payment processors, who assist us in operating our business and providing our services, under strict confidentiality agreements.
For Legal Compliance: When required by law, subpoena, or valid governmental request.
In Case of Business Transfer: If Rome Public Adjusting were to be acquired, client information would be transferred as part of the assets, under strict confidentiality requirements.

5. Data Security

We are committed to protecting your information. We implement reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. This commitment reflects our Unwavering Integrity in stewarding your trust.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal and service requirements).
Object to or restrict the processing of your information.
Withdraw your consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your Browse experience, analyze site traffic, and understand where our visitors come from. You can typically set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child under 18 without appropriate consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Rome Public Adjusting

1007 Shorter Avenue
Rome, GA 30165

706-314-8840

info@romega.com