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By David from RomePA.com Rome Public Adjusting May 2026 At Rome Public Adjusting, we seek to protect the vulnerable. When disaster strikes — fire, storm, water damage, or total loss — families and businesses are often at their most fragile. They need clear guidance, honest advocacy, and someone who will stand with them against powerful interests. That is why public adjusting exists. Yet right now, in Massachusetts federal court, a troubling legal battle reveals just how far s

At Rome Public Adjusting, we walk beside policyholders through some of life’s hardest seasons. Sometimes the greatest challenge is not the storm that damages the home, but the long and difficult road to a fair insurance settlement. Recently we accompanied a Georgia family whose roof suffered serious wind and hail damage. What should have been a straightforward claim became a months-long journey marked by repeated denials and delays. Despite clear evidence and the insurer’s ow

At Rome Public Adjusting, we believe every claim is a journey toward restoration—not just of property, but of peace and dignity for those we serve. Rooted in the principle that People Are For Caring, we advocate with all our heart, gathering every piece of evidence, challenging every denial, and fighting for what is fair and just. But sometimes, the most courageous act is knowing when to accept the truth revealed and release the struggle. Consider a homeowner we’ll call Elena

Understanding the Insurance Claim Filing Steps: What You Need to Know First things first, what exactly are these insurance claim filing steps? Think of them as a roadmap designed to get you from “Oh no!” to “Claim approved!” without losing your sanity. Here’s a quick overview: Report the damage - Call your insurance company ASAP. Document everything - Photos, videos, receipts, and notes. File the claim - Fill out the necessary forms. Meet the adjuster - They’ll assess the dam

From “The Pit of Despair” to a Friendship That Still Shines | David & Team (Based on a True Story from Rome Public Adjusting) Eleanor Thompson is a widow with a laugh that could light up a cathedral. She raised three kids on love and backyard cannonballs. That old steel-wall vinyl-liner pool (installed by her late husband fifteen years ago) was the place where grandbabies were baptized, Fourth-of-July fireworks reflected on the water, and every summer ended with ice-cream dri

A letter from David Burrows, Georgia Licensed Public Adjuster #3823787 When a tree crashes through your roof, a pipe bursts and floods your home, or hail destroys your shingles, the insurance company sends their adjuster. That adjuster is polite, professional, and… employed by the insurance company. Their job is to pay as little as possible while staying within the law. Your job is to rebuild your life. That is where a Public Adjuster enters the story — the only claims profe

A short guide from David of RomePA.com Georgia Licensed Public Adjuster #3823787 A tree falls on your roof. A pipe bursts. Hail the size of golf balls shreds your shingles. In that moment the insurance company becomes your only lifeline… or so it seems. Most people assume their insurance adjuster works for them. The truth is gentler and harder at the same time: the company adjuster works for the insurance company. Their job is to close your claim as quickly and inexpensively

The Crucial Distinction: Cost vs. Coverage After a major property loss—be it a house fire, a hurricane, or, in more complex cases, a hidden lightning strike—the insured and the contractor are eager to rebuild. But what happens when the insurance company goes silent after receiving the evidence? If you're a policyholder or a contractor waiting on an adjuster to respond, that silence is rarely a sign of diligent work. Instead, it’s often a strategic stall tactic. A claim disput

When disaster strikes, the last thing you want to navigate is a complex insurance claim. At Rome Public Adjusting, we understand that a loss is more than just a damaged house—it's a disruption to your life and a source of deep uncertainty. Our mission, guided by the principle "People Are For Caring," is to walk with you on the path to a fair and just settlement. Here's an overview of the journey we'll take together and what you can expect in terms of timing. Rome Public Adjus

When a homeowner files an insurance claim, a denial can feel like a final, devastating blow. The adjuster says, “the policy doesn’t cover it,” and the door to a solution seems to slam shut. But what if that door isn’t truly closed? At Rome Public Adjusting, we approach every claim from the principle that “People Are For Caring.” This means we don't just look at the surface-level facts of a claim; we seek to understand the deeper truth, guided by an ethical and compassionate f

Most people know the term “Public Adjuster.” It is a legal and professional designation. A Public Adjuster is a licensed advocate who represents the policyholder—not the insurance company—throughout the claims process. We handle the documentation, the policy analysis, the negotiations, and the formal advocacy required to pursue a fair settlement under the policy. That is the public role. There is also a private dimension the license alone does not capture. Every claim involve

Leveling the Playing Field: Why a Public Adjuster Can Be Your Advocate in Times of Loss Recently, Forbes Advisor published an insightful article titled "What Is a Public Adjuster?" and it resonated deeply with the mission we are building at Rome Public Adjusting (RomePA). For those unfamiliar, a public adjuster is an independent professional who works exclusively for you, the policyholder, not the insurance company. In essence, they become your dedicated advocate during the o

When a fire, storm, or other disaster strikes your home, chaos can take over. You're left with a mess to clean up, a life to put back together, and a complicated insurance claim to navigate. As you begin this journey, it’s critical to know who is really on your team. In the world of insurance, there are three types of adjusters, but only one works exclusively for you. Let's break down the difference between a Staff Adjuster, an Independent Adjuster, and a Public Adjuster. The

By David Burrows Rome Public Adjusting Elizabeth and I are often asked why we chose Rome, Georgia, as the place to put down roots—both personally and professionally—with the launch of Rome Public Adjusting. The answer is simple: Rome has captured our hearts in a lasting way. It is more than a charming Southern town. It is a place with a distinctive character that aligns with our commitment to serving people well. Rome has a strong sense of community. Neighbors look out for on

We are pleased to announce an important milestone for Rome Public Adjusting. Our public adjuster contract has been officially approved by the Georgia Insurance Department. This approval means we are now fully authorized to represent policyholders throughout the state. It reflects our commitment to operating with integrity, transparency, and a clear focus on advocating for our clients during times of loss. Rome Public Adjusting was founded on the principle that “People Are For

Welcome to RomePA. We care for people and recover what was lost.

I. Introduction: The Unforgettable Tragedy of the Zong Revisiting the Zong: A Story That Demands Remembrance The Zong massacre, a horrific event from 1781, represents one of the most stark examples of human depravity driven by perverse financial logic within the transatlantic slave trade. This report aims to bring this little-known but profoundly significant historical event to the forefront, as it serves as a critical lens through which to examine the ethical foundations of

The Ship of Iniquity and a Soul Lost: The Tale of the Zong It is a story that, by all rights, should be part of the curriculum of every aspiring insurance professional. Yet, after more than two and a half decades in the industry, I had never heard it. This silence is deafening, for the tale of the slave ship Zong reveals an underbelly of depravity that forced me to ask a difficult question: did the insurance industry, at its inception, ever truly have a soul? The year was 178

From Lloyd's of London to Our Neighbor's Care In the powerful documentary "The Call of the Entrepreneur," Frank Hanna offers a profound perspective on the nature of insurance. He reveals that this virtuous mechanism for spreading risk was born not from chance, but from brilliant financial engineering at places like Lloyd's of London. Before insurance, only the wealthiest patrons, such as Queen Isabella of Spain, had the vast resources to underwrite an entire expedition. She a

A Testament to Policyholder Advocacy Introduction: The Indispensable Role of Public Adjusters in Property Claims The landscape of property insurance claims is often perceived as a straightforward process, a simple exchange where policyholders receive compensation for covered losses. However, the reality is far more intricate and challenging. Insurance policies, foundational to financial security, are frequently drafted with dense jargon, complex terms, and subtle exclusions,