The Timeline of Restoration: A Guide to the Claims Process with Rome Public Adjusting

When disaster strikes, the last thing you want to navigate is a complex insurance claim. At Rome Public Adjusting, we understand that a loss is more than just a damaged house—it's a disruption to your life and a source of deep uncertainty. Our mission, guided by the principle "People Are For Caring," is to walk with you on the path to a fair and just settlement.

Here's an overview of the journey we'll take together and what you can expect in terms of timing.

Rome Public Adjusting Timeline

Step 1: The First Conversation (1-2 Days)

Our journey begins with a compassionate and comprehensive consultation. This isn't a simple business call; it's a chance for us to listen and understand the full scope of your loss. We'll discuss what happened, how it has impacted you, and answer your initial questions. Our goal is to provide immediate clarity and a sense of calm during a difficult time.

Step 2: Formalizing Our Partnership (1-3 Days)

Once you feel confident that we are the right team to advocate for you, we will formalize our partnership. Our contract is straightforward and transparent, outlining our commitment to represent your best interests exclusively. It's our promise to serve as your dedicated advocate, ensuring we can begin the work of securing a just and equitable settlement on your behalf.

Step 3: Meticulous Policy Analysis (Up to 1 Week)

Insurance policies can be dense and confusing. In this phase, we act as a guide, meticulously reviewing every detail of your policy to understand your coverage inside and out. We seek to discern the full extent of your rights as a policyholder, leaving no stone unturned. This crucial step allows us to build a strong foundation for your claim from the very beginning.

Step 4: The Pursuit of Truth (2-4 Weeks)

The documentation phase is where we gather the evidence needed to support your claim. We will thoroughly inspect the damage, take detailed photos, and collect all necessary reports and estimates. This is our methodical pursuit of truth, ensuring that we can present a clear, factual, and undeniable account of your loss to the insurance company.

Step 5: Presenting Your Case (1-2 Weeks)

With all the documentation complete, we will present your comprehensive claim package to the insurance company. This is where we put our expertise to work, articulating the full extent of your loss and advocating for the settlement you rightfully deserve. Our presentation is founded on the facts we've uncovered, making a powerful and clear case.

Step 6: Strategic Negotiation (2-6 Weeks)

The negotiation phase requires patience, skill, and strategic communication. We will handle all dialogue with the insurer on your behalf, navigating the back-and-forth process to bring about a fair resolution. Our extensive experience in these matters allows us to seek the ideal solution for your unique situation, always with your best interests at heart.

Step 7: The Final Resolution (1-2 Weeks)

This is the final step where your claim is settled. We will guide you through the final details, ensuring all paperwork is in order and that you receive your settlement in a timely manner. The moment of resolution is a moment of restoration—when you can finally begin to rebuild your life and property.

We know that waiting can be difficult, but our phased approach is designed to be thorough and effective. We will be with you every step of the way, providing updates and guidance, until we achieve a just and generous outcome.

It's a journey. You are not alone.